merrell customer service returns
But when you find it its magical. Currently you can only initiate return requests on the official Merrell website.
Merrell Siren Sport 2 90 Hiking Shoes Women Hiking Boots Hiking Women
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. The returns shipping fee is 10 paid for in the Returns Portal. If you have an issue with a product you purchased from Merrell NZ which you believe is faultyrepairable and still under warranty please contact our Customer Service Team infomerrellstoreconz to arrange the return of your item for warranty inspection. Go to the Returns and Exchanges page.
All items sent back to us must be complete in the original condition with all tags and labels. Customer service is provided by phone Monday Friday from 9 am. Provide information about your order.
Ensure your return meets our Returns Policy requirements. Experience the comfort of Merrell Magic. On the Order Confirmation please highlight the item s you are returning and note the reason for your return.
You are responsible for the costs of returning any items to our online store. After 7 days you can only return a product if it is defective. Get properly sized and fitted by our staff.
Before sending the parcel back to Merrell here are the steps you need to take. Our office Accent Group LTD is located at 264 Balmain St Richmond VIC 3121 Australia. The first way to return or exchange a Merrell product is by visiting any one of their 48 stores in the United States.
You will receive an email to confirm a successful return. 877 361-0125 9am-5pm ET. New walking shoes are on their way.
Merrell Customer Service Phone Number. Parcel has just been returned to me via UPS stating service disruption. - The Invoice number of the order.
Please allow two weeks for your return to be processed. You can enjoy return service over the period required we will not to return or exchange. Visit Merrells official website.
Returns can take up to 14 working days from the date of receipt at our warehouse. Any returned items are your property and remain your responsibility until they reach our warehouse. Merrell Shoes South Africa online store has everything youll need for performance activity - hiking boots trail running shoes performance apparel and footwear.
Returns will be refunded to the original card used to purchase the items s. Click on Start My Return. If this Merrell review hasnt answered all the questions you have about the brand you can contact them in the following ways.
Once Merrell gets their hands on your return package and inspect it for damages youll get your money refunded to the credit card you used to purchase your items. Returns must be logged within 7 days of delivery to you for this policy to apply. For website accessibility assistance please call customer service at 855-247-7290.
All online returns must be dropped off at your local post office. A credit should appear on your credit card or original method of payment within two billing cycles. 800-365-7282 Mon-Fri 830am-5pm EST.
You are responsible for the costs of returning any items to our online store. Merrell Offered free replacement of shoes of my choice from their website. Please choose a request type below - - Product and Stock Enquiries Payment My Account Technical Delivery Tracking Missing Incorrect Items Received Returns Refunds Faulty Product Marketing.
A return shipping charge of 500 will be deducted from your refund. Please be certain to print a new label each time you return a package. Very impressed with their customer service and would buy from them again because of this.
How to Contact Merrell. We recommend trying your new shoes on inside to ensure they meet our return requirements on the off chance you need to return them. If you want to apply a return please first contact our customer service and informed of the reason for returning.
Any returned items are your property and remain your responsibility until they reach our warehouse. When lodging the return via email we ask that you please include the following information in order to speed up the processing of the return. Pack the item to be returned securely in the original packaging and include a print of the Order Confirmation.
Log in to My Account to book your return o r head to our Returns Portal if you. Returning or exchanging items at a physical location ensures you will receive excellent customer service and your exchange or refund is completed quickly. My walking shoes developed a split after having had them for 11 months.
All online returns must be dropped off at your local post office. Please refer to our Returns Policy. Affix the Easy Return Canada Post.
800-365-7282 Mon-Fri 830am-5pm EST. 800 288-3124 9am-5pm ET. Merrell accepts returns within 45 calendar days from the date of purchase.
Please view our Online Return Policy before submitting a return. Information about shipping your personal account returns exchanges privacy securitystore locations contact information and payment methods. Find a store near you with our store locator app.
As of 2022 there are two ways to return or exchange Merrell products. The shoes are sent from the Netherlands and returns are a complete pain. The returns shipping fee is 10 paid for in the Returns Portal.
Online Return Instructions. The company provides the following payment options. Unused not worn altered or washed etc.
Merrell customer service are useless. I sent shoes back with all the relevant documents for customs check their website rather for details instead of email as they differ. Available in both mens and womens styles.
We would love to hear from you. An automated email will confirm the refund however depending on your payment method it may take a few days after that for the refund to show back in your account. Refunds and exchanges are provided on a free of charge basis.
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